Current State Understanding
Where are you trying to get to and where have you been? What is the current situation? What are the current health issues in the population? What solutions do you have in place today and how are they doing? We will use a variety of methods to gain a full understanding including workshops, focus groups and data analysis.
Analysis & Design
You are a unique organization with unique values and priorities employing a wide range of unique individuals. Independently analyzing everything you have told us will lead to a design or alternatives that will get you where you want to be. We will work with you collaboratively to help you make final decisions on a go forward strategy.
This is the action stage. The most important element here is Communication. To leadership, to managers, to other parts of HR and most critically to employees to ensure they are engaged in the journey and not feeling overwhelmed. It may include selection of new solutions/vendors or just doing stuff differently.
Measure & Improve
You thought you were done? Far from it! We iterate. We will be measuring what is working and what is not and adjust accordingly. If you don't measure it you won't improve.